Privacy Policy

Last Updated: 2026-08-23

Privacy at a Glance

What we collect: Account details, identity verification, payment info, and device technical data.
Why we collect it: To manage your account, process transactions, prevent fraud, and comply with Philippine laws.
Who sees it: Only our internal authorized staff and essential partner service providers (payments, security).
Retention: Kept for the duration of your account plus the timeframe required by applicable law.
Your Control: You can request access, correction, or deletion of your data via our support channels.

Introduction and Scope

This Privacy Policy describes how unibet odds collects, uses, and protects your personal information when you use our website and services. This policy applies exclusively to our platform and users within the Philippines.

Please note that this policy does not apply to third-party websites. If you click on a link that takes you away from our domain, we encourage you to read the privacy policy of that specific provider, as we cannot control their data practices.

Personal Information We Collect

To provide a secure and legal gaming experience, we collect the following categories of data:

Account & Identity

Username, email, phone number, and date of birth to establish your identity and ensure you meet age requirements.

Verification Documents

Government-issued IDs and proof of address used for KYC (Know Your Customer) processes to prevent fraud.

Payment Data

Transaction history and payment method details required to process deposits and withdrawals securely.

Gaming Activity

Records of games played, betting history, and transaction patterns to maintain fairness and monitor for problem gambling.

Technical Data

IP address, browser type, device ID, and operating system used for security monitoring and platform optimization.

Communications

Records of your interactions with our customer support team to resolve queries and improve service quality.

How We Collect Data

We gather information through three primary channels:

Directly from You: When you register an account, complete KYC verification, or contact support.
Automatically: Through cookies and server logs when you navigate our site or use our application.
Partner Providers: From trusted third-party services, such as payment processors and identity verification agencies.

Why We Use Data

Your data is processed for the following essential purposes:

Account Management: Creating and maintaining your player profile.
Financial Transactions: Processing deposits and withdrawals accurately.
Legal Compliance: Verifying your age and identity to meet Philippine gambling regulations.
Security: Detecting and preventing fraud, money laundering, and multi-accounting.
User Experience: Personalizing content and improving site performance.
Marketing: Sending promotional offers only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information when necessary:

Service Providers: With partner payment providers, technical infrastructure hosts, and KYC verification services.
Legal Requirements: To regulatory bodies or law enforcement agencies when required by applicable law in the Philippines.

How We Protect Data

We implement robust security measures to safeguard your information:

Encryption: Use of industry-standard encryption for data in transit.
Access Control: Internal access to personal data is strictly limited to authorized personnel.
Isolation: Payment data is processed through secure, isolated channels.
Monitoring: Continuous monitoring of system logs to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience and maintain security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your residency, you have the following rights regarding your data:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion: Request the erasure of your personal information.
Portability: Request the transfer of your data to another service.
Objection: Object to specific processing activities or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on our Support Page.

Note: Even after account closure, we are legally required to retain certain data to comply with anti-money laundering (AML) and gambling regulations.

How Long We Retain Data

We store your personal data for as long as your account remains active. Once an account is closed, we retain only the information required by applicable law in the Philippines for auditing, legal defense, and regulatory compliance.

Age Limits

Our services are strictly reserved for individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data.

Parents or guardians who believe a minor has registered on our platform should report this immediately through our support channels.

Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to regularly check the "Last Updated" date at the top of the page to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us via our Support Page. Our team is available to assist you through the official communication channels listed there.